Recognizing new chatters in Twitch chat šŸ˜Š

Greet your new community members, encouraging them to stick around! Moobot can alert you privately or in Twitch chat when they chat for their first time.

Moobot will also keep track of your stream regulars and lurkers so you donā€™t treat them as new community members, letting your lurkers lurk.

Recognizing new chatters#

Follow these steps to activate the feature:

  1. Open up the Ā«FeaturesĀ» menu from the main menu, then open the Ā«Core featuresĀ» menu from there.The features menu
  2. While in the Ā«Core featuresĀ» menu, find the Ā«Recognize new chattersĀ» feature and activate the toggle to the right-hand side of the feature to activate it.Deactivated toggle button
  3. Subscribe to the feature through the separate menu by clicking the Ā«SubscribeĀ» button and then go through that process.
  4. It's now set up!Activated toggle button

Twitch chat alerts for new chatters#

Moobot can send a message to Twitch chat whenever it detects a new chatter.

Follow these steps to activate the chat messages:

  1. Open up the Ā«FeaturesĀ» menu from the main menu, then open the Ā«Core featuresĀ» menu from there.The features menu
  2. While in the Ā«Core featuresĀ» menu, find the Ā«Recognize new chattersĀ» feature and use the Ā«SettingsĀ» button at the right-hand side of the feature to drop down its menu. In the drop-down menu select the Ā«MessagesĀ» option, which will open up a separate menu.
  3. Activate the Ā«MessagesĀ» toggle button to activate the messages.
  4. Adjust the settings and responses to fit your needs.
  5. Click the Ā«SaveĀ» button at the bottom of the menu.

Moobot will automatically group the alerts into a single chat message so that your Twitch chat doesn't get flooded with messages.

Change the Ā«Minimum delay between each sent messageĀ» value to adjust how often an alert appears.

The messages menu

Private alerts for new chatters#

Moobot will display any new chatters in your dashboard's notification log widget.

The widget will display the Twitch username, thumbnail and chat message of your new community member. Just make sure you have the Ā«New chattersĀ» option activated in the display menu for the widget.

The notification log widget

You can also activate sound and/or desktop alerts for new chatters.

Identifying stream regulars#

When you have just recently activated the feature, or when manually set, Moobot will pause its alerts while it gathers your stream regulars.

Moobot does this to not incorrectly treat your stream regulars as new community members.

Just follow these steps to set Moobot to identify stream regulars:

  1. Open up the Ā«FeaturesĀ» menu from the main menu, then open the Ā«Core featuresĀ» menu from there.The features menu
  2. While in the Ā«Core featuresĀ» menu, find the Ā«Recognize new chattersĀ» feature and use the Ā«SettingsĀ» button at the right-hand side of the feature to drop down its menu. In the drop-down menu select the Ā«Identification optionsĀ» option, which will open up a separate menu.
  3. Select how long you want Moobot to gather stream regulars for.
  4. Click the Ā«SaveĀ» button at the bottom of the menu.
The identification options menu

Your dashboard's status widget will display how long Moobot will pause the alerts for.

The status widget

Common problems#

Viewers are not being identified as new chatters#

Moobot will automatically ignore new chatters in the following cases:

  1. The user is a follower of your Twitch channel, which means Moobot treats them as a regular. When youā€™re running your Twitch chat in follower-only, this will mean that all your chatters will also be followers, which means Moobot will ignore them.
  2. You have set your Moobot to (temporarily) gather stream regulars.