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Recognizing new chatters in Twitch chat šŸ˜Š

Greet your new community members, encouraging them to stick around! Moobot can alert you privately or in Twitch chat when they chat for their first time.

Moobot will also keep track of your stream regulars and lurkers so you donā€™t treat them as new community members, letting your lurkers lurk.

The notification log widget

Recognizing new chatters#

Follow these steps to activate the feature:

  1. Open up the Ā«FeaturesĀ» menu from the main menu, then open the Ā«Special featuresĀ» menu from there.The features menu
  2. While in the Ā«Special featuresĀ» menu, find the Ā«Recognize new chattersĀ» feature and activate the toggle to the right-hand side of the feature to activate it.Deactivated toggle button
  3. Subscribe to the feature through the separate menu by clicking the Ā«SubscribeĀ» button and then go through that process.Activated toggle button
  4. Open the Ā«SettingsĀ» menu from the right-hand side of the feature.
  5. Go through the settings and adjust them to what fits your channel, then click the Ā«SaveĀ» button at the bottom of the Ā«SettingsĀ» menu.
  6. The feature should now be set up, and you can test it from the Ā«Special featuresĀ» menu by clicking on the Ā«TestĀ» button on the right-hand side of the feature.Testing your Twitch alerts

Twitch chat alerts for new chatters#

Moobot can send a message to Twitch chat whenever it detects a new chatter.

Follow these steps to activate the chat messages:

  1. Open up the Ā«FeaturesĀ» menu from the main menu, then open the Ā«Special featuresĀ» menu from there.The features menu
  2. While in the Ā«Special featuresĀ» menu, find the Ā«Recognize new chattersĀ» feature and use the Ā«SettingsĀ» button at the right-hand side of the feature to open its menu.
  3. Find the Ā«Chat welcome messagesĀ» section, and then activate its toggle button to activate the chat messages.
  4. Adjust the settings and messages to fit your needs.
  5. Click the Ā«SaveĀ» button at the bottom of the menu.
  6. Use the Ā«TestĀ» button on the right-hand side of the feature in the Ā«Special featuresĀ» menu to test the chat alerts.Testing your Twitch alerts
Twitch chat alerts for new chatters

Private alerts for new chatters#

Moobot will display any new chatters in your dashboard's notification log widget.

The widget will display the Twitch username, thumbnail and chat message of your new community member. Just make sure you have the Ā«New chattersĀ» option activated in the display menu for the widget.

The notification log widget with a new chatter

You can also activate sound, dashboard and/or desktop alerts for new chatters. This can be done directly from the Ā«SettingsĀ» menu of the feature, or through the Ā«NotificationsĀ» menu.

Private alerts for new chatters

Identifying stream regulars#

When you have just recently activated the feature, or when manually set, Moobot will pause its alerts while it gathers your stream regulars.

Moobot does this to not incorrectly treat your stream regulars as new community members.

Follow these steps to activate or deactivate identification of stream regulars:

  1. Open up the Ā«FeaturesĀ» menu from the main menu, then open the Ā«Special featuresĀ» menu from there.The features menu
  2. While in the Ā«Special featuresĀ» menu, find the Ā«Recognize new chattersĀ» feature and open up the Ā«SettingsĀ» menu by clicking its button at the right-hand side of the feature.
  3. Find the Ā«Chat regularsĀ» section in the menu.Options for identifying stream regulars
  4. Select how long you want Moobot to gather stream regulars for.
  5. Click the Ā«SaveĀ» button at the bottom of the menu.

Both the Ā«SettingsĀ» menu and your dashboard's status widget will display how long Moobot will pause the alerts for.

Identifying stream regulars The status widget

Excluding certain new chatters from alerts#

You can set Moobot to exclude certain new chatters from its alerts and chat welcome messages.

By e.g. excluding someone who has followed you for more than a certain amount of time, you prevent them from being incorrectly treated as someone new.

Follow these steps to set how Moobot excludes certain new chatters:

  1. Open up the Ā«FeaturesĀ» menu from the main menu, then open the Ā«Special featuresĀ» menu from there.The features menu
  2. While in the Ā«Special featuresĀ» menu, find the Ā«Recognize new chattersĀ» feature and open up the Ā«SettingsĀ» menu by clicking its button at the right-hand side of the feature.
  3. Find the Ā«ExclusionĀ» section in the menu.Excluding certain new chatters from alerts
  4. Adjust the values to how you want Moobot to exclude new chatters from its alerts and chat welcome messages.
  5. Click the Ā«SaveĀ» button at the bottom of the menu.

Common problems#

Viewers are not being identified as new chatters#

Moobot will ignore new chatters in the following cases:

  1. The new chatter is excluded from your alerts and chat welcome messages. The notification log widget will show an information-entry if that is the case.
  2. Your Twitch chat is in follower-only mode, which means all your chatters will also be followers, meaning Moobot may exclude them from alerts and chat welcome messages.
  3. You have set your Moobot to (temporarily) gather stream regulars.